Privacy Policy

Last updated on March 20, 2026

Your privacy is important to us at Swim.team. This Privacy Policy explains what information we collect, how we use it, and what choices you have. Please contact us if you have any questions.

Information We Collect

Account Holders (Coaches and Team Owners)

When you create a Swim.team account, we collect your name, email address, and a password. Your password is stored using a one-way hash and cannot be viewed by anyone, including us.

Team Members and Subscribers

Coaches and team owners may use Swim.team to manage their team. This includes storing contact information for team members (such as names, email addresses, and phone numbers), tracking attendance, and maintaining coaching notes. Coaches may also manage an email subscriber list with names and email addresses.

If you are a team member or subscriber, your coach or team owner provided your information to Swim.team. They are responsible for having your consent to store and use your contact information through our service.

Email Subscribers

When you subscribe to a team’s email list through our website, we collect your email address, name (if provided), IP address, and the date and time of your opt-in. We use a double opt-in process: you must confirm your subscription via email before you are added to any mailing list.

Posts and Public Content

If you include personal information in posts on Swim.team, that information will be displayed publicly. We encourage you not to post personal or sensitive information, as it will be visible to anyone.

How We Use Your Information

We use the information we collect to:

We do not sell your personal information. We do not use your information for advertising or marketing purposes beyond the service you signed up for.

Third-Party Services

We use the following third-party services to operate Swim.team:

Each third-party service is governed by its own privacy practices. We encourage you to review their policies.

Cookies and Sessions

Swim.team uses a session cookie to keep you logged in. This cookie contains no personal information — it is a random identifier that links to your session on our server. Sessions expire after 30 days of inactivity.

We do not use tracking cookies, advertising cookies, or any third-party cookies.

If you prefer not to use cookies, you can disable them in your browser settings, but you will not be able to log in to Swim.team.

Data Security

We take the security of your information seriously. All data transmitted to and from Swim.team is encrypted using TLS. Passwords are stored using one-way hashing. Our servers are hosted in access-controlled facilities operated by Akamai.

Your Choices

If you are a subscriber, you can unsubscribe from any team’s email list at any time using the unsubscribe link included in every email. You may also contact us to request removal of your information.

If you are an account holder, you may contact us to request deletion of your account and all associated data.

Children

Swim.team is designed for use by adult swim teams and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

Disclosure

We may disclose your personal information if required by law, legal process, or government request. We may also disclose information if we believe it is necessary to enforce our terms, protect our operations, or protect the safety of our users.

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring party.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the date at the top of this page.

Questions

If you have any questions about this Privacy Policy or how we handle your data, please contact us.