Last updated on September 15, 2022
The only time we collect your personal information is when you email us directly.
We do not collect or process sensitive information.
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
We may collect information regarding customer activities on our website. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website and services are of most interest. We use Google Analytics to collect this information.
As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, and date/time stamp. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to improve our services.
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Swim.team to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Swim.team takes the security of your personal information very seriously. Swim.team’s online services protect your personal information during transit using encryption such as Transport Layer Security (TLS). When your personal data is stored by Swim.team, we use computer systems with limited access housed in facilities using physical security measures, operated by our service provider Linode.
We understand the importance of taking extra precautions to protect the privacy and safety of children. If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, we will take steps to delete the information as soon as possible.
Swim.team’s websites, applications, and services may contain links to third-party websites, products, and services.
Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
To make sure your personal information is secure, we communicate our privacy and security guidelines to our team and strictly enforce privacy safeguards within the organization.
All such communications are examined and replies issued where appropriate as soon as possible. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.